If you’re struggling to get into your Quickpayportal account, you’re not alone! Many users have recently reported that they’ve been unable to log in to their online accounts. While we investigate this problem and try to find the root cause, please know that we’re doing everything we can to keep your information safe and up-to-date in our system. We apologize for any inconvenience this has caused and will update you as soon as we have more information available to share with you about the status of our investigation and when we expect things will be back to normal.
If you’re trying to log into your account and the screen asks you to enter your username and password, but when you try it says invalid username or password, don’t worry! It’s very common for your password to be entered incorrectly on these screens, so here are some troubleshooting steps to fix the problem.
If you’re having trouble logging into your QuickPayPortal account, you’re not alone—we get many calls and emails from customers who can’t get into their accounts. This article will help you troubleshoot the problem and quickly get back into your account and business to send and receive payments again! If that doesn’t work, we recommend giving us a call at (855) 724-5847, 24 hours a day, 7 days a week! We want to make sure you get your money as quickly as possible!
Why can't I sign in ?
If you're struggling to sign in, you might be wondering if it's just you. Rest assured that we've received reports from people all over and we're currently investigating what is causing these login problems. Unfortunately, we don't have an ETA for when everything will be resolved but we'll update as soon as there's any news to share! If you're still having issues logging in after a couple hours, please try signing out of PSN and sign back in. We don't recommend doing so on a regular basis but if it's your only option, it's better than nothing! Thanks for your patience - it looks like our engineers are continuing to work on resolving these login issues.
I can't sign in?
There are a number of reasons you might be having trouble getting into an account, including an incorrectly entered username or password. If you've tried resetting your password, but are still unable to sign in, it's possible that there was a problem with our system while you were attempting to log in. This often happens when there's high server activity. We recommend waiting 15 minutes and trying again before contacting customer support for further assistance. If after fifteen minutes, you are still unable to access your account, please use our online help center here . Be sure to have all of your login information available so we can investigate further.
I forgot my password ?
Create a strong password. Changing up your capitalization, adding numbers and symbols, and keeping it fairly long (but not longer than 12 characters) can make it much harder for hackers to break in. But if you forget what you’ve created, there are other ways to regain access. First check out your username; if that doesn’t give you any hints about what you created, try accessing support using an alternate email address or phone number. If that still doesn’t work—and if no one else has access to the secondary info—you can try contacting customer service on Twitter or Facebook . A lot of social media platforms have helpful people who will be glad to lend a hand.
I'm having trouble logging in
Have you recently changed your password, or reset it and couldn't remember what you'd done? Have you forgotten which email address or username goes with which account? If so, we're here to help. When you're unable to log in, we recommend that you follow our troubleshooting steps
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