In 2021, a number of forces have converged to make AI adoption a necessity for businesses. Every leading AI company is rolling out new AI-powered solutions by leveraging 5G and computer systems with increased processing powers.
Remote work is ramping up the adoption of cloud computing. Increased bandwidth access makes it possible for employees to access and use company-specific AI applications from remote locations.
Many companies have also outsourced their data storage responsibilities. More importantly, the costs of making such digital transformations have come down significantly in the past year.
Which industries will experience major disruptions as a result of these advances? Let us explore:
Understanding the Disruptive Nature of AI
Before assessing which industries will be impacted the most by AI adoption, let us examine the disruptive nature of this technology. Here are key reasons why every leading AI company views AI as a disruptive force –
These benefits of AI adoption make this process inherently disruptive. If your company adopts AI tools, it can experience these benefits. If not, your competitors will, and you’ll be left lagging.
Many AI consultants and third-party AI experts are now offering low-cost AI implementation services. Even mid and small-scale businesses can use their harvested data to improve various facets of their businesses.
Let’s review the main industries that are most likely to be disrupted by these new, AI-powered solutions -
Industrial Maintenance
The global industrial maintenance sector is still getting used to functioning with fewer human operators (due to lockdown and social distancing restrictions). That is why it is ripe for AI adoption.
AI tools for predictive machine maintenance, automatic scheduling of maintenance work, etc. can transform this industry for the better. Deploying the right AI tools can make the jobs of factory or warehouse workers safer and less demanding.
Healthcare
During the COVID-19 pandemic, it was apparent that the lack of unified data management systems cost hospitals dearly. Inability to access, share, or optimize large amounts of patient data directly affected diagnoses and treatment.
That is why integrating AI tools to boost patient safety, improve the quality of care, and manage priorities is vital for hospitals. AI-powered data processing systems can help physicians keep better track of their patients’ health.
The centralization of patient-related data means AI-powered processing tools can perform better data optimization. Healthcare industry workers can receive data-backed insights from such tools in real-time.
Customer Service
The customer service industry has already been disrupted by AI tools and technologies. You have probably communicated with AI-powered virtual agents or chatbots before. These agents can now understand what customers are saying more accurately than ever.
As Natural Language Processing (NLP) algorithms become stronger, most customer-facing support systems will become fully automated by 2025. The latest AI-powered chatbots dynamically adapt to new scenarios, improving customer experience with each interaction.
Partnering with a leading AI company can help any company from these industries change its fortunes in 2021!