How do I book special assistance in Turkish Airlines? - Pdf Slider

How do I book special assistance in Turkish Airlines?

How do I book special assistance in Turkish Airlines?

Turkish Airlines, a leading global carrier, is renowned for its exceptional service and extensive network. As the national flag carrier of Turkey, the airline has earned a reputation for providing top-notch in-flight experiences and seamless connectivity to destinations worldwide. With a modern fleet and state-of-the-art amenities, Turkish Airlines takes pride in delivering comfort, safety, and a taste of Turkish hospitality to its passengers. Discover the allure of the skies with Turkish Airlines, where every flight is an unforgettable experience as explained in this blog.

How Do I Request Wheelchair Assistance on Turkish Airlines?

To request Turkish Airlines wheelchair assistance, follow these steps:

  • Contact Turkish Airlines: Get in touch with Turkish Airlines customer service or reservation team as soon as possible after booking your flight. You can do this through the airline's official website, or mobile app, or by calling their customer service number 1-844-414-9223.
  • Provide Flight Details: Have your flight details ready, including your reservation code, flight number, and departure/arrival times.
  • Request Wheelchair Assistance: Inform the airline representative that you require wheelchair assistance for your travel. Specify if you need assistance both at the departure airport and the arrival airport or for any specific legs of your journey.
  • Arrive Early: Arrive at the airport well in advance of your flight, as wheelchair assistance can take some time to arrange.
  • At the Airport: Upon arrival at the airport, proceed to the check-in counter and let the staff know that you have requested wheelchair assistance. They will guide you through the process and direct you to the designated wheelchair assistance area.
  • Boarding and Disembarking: During boarding and disembarking, airline personnel will assist you in moving to and from the aircraft, ensuring your comfort and safety.

Does Turkish Airlines charge for wheelchair assistance?

Turkish Airlines provides wheelchair assistance free of charge to passengers who require it. This service is offered to passengers with mobility limitations or disabilities to ensure a comfortable and hassle-free travel experience. Whether you need wheelchair assistance at the airport or during boarding and disembarking, Turkish Airlines does not impose any additional fees for this service.

However, please note that airline policies can change over time, and it's essential to verify the most up-to-date information regarding wheelchair assistance with Turkish Airlines' special assistance phone number 1-844-414-9223 directly or through their official website before your travel date.

How to book a wheelchair for international flights on Turkish Airlines?

To book a wheelchair for international flights with Turkish Airlines, keep the following points in mind:

  • Reach out to Turkish Airlines customer service ideally at the time of booking your international Turkish Airlines flight. Turkish special assistance customer service number 1-844-414-9223 is available for you 24/7.
  • During boarding and disembarking, Turkish Airlines personnel will provide wheelchair assistance, ensuring your comfort and safety while moving to and from the aircraft.
  • If you have a connecting flight at an international destination, inform the airline in advance, and they will coordinate with the relevant airport staff to ensure a smooth transfer.
  • Turkish Airlines is committed to providing a comfortable and inclusive travel experience for all passengers, including those with mobility limitations or disabilities.

What kind of special assistance do you get with Turkish Airlines?

Wheelchair assistance is readily available for passengers with approved requests, and it is provided as a complimentary service. To ensure a seamless experience, passengers must submit their wheelchair requests at least 48 hours before the scheduled flight time. If there are any other wheelchair assistance requirements, the station facilities will evaluate and accommodate them accordingly.

Turkish Airlines warmly welcomes guide dogs in the cabin, and no charges apply for their presence. Passengers with emotional support dogs and guide dogs can make reservations for their furry companions up to 48 hours prior to departure. During the flight, guide dogs must remain seated uncaged at the feet of their owners.

For travel with guide dogs, it is essential to possess valid health certificates, identification documents, and vaccination papers. Additionally, by calling the Turkish Airlines wheelchair assistance phone number 1-844-414-9223, specific destination countries may necessitate other required documentation, which may be requested during the check-in process. Rest assured that Turkish Airlines is dedicated to facilitating a comfortable and compliant journey for all passengers, including those with assistance and service animals.

What is the Sunflower lanyard service?

Turkish Airlines offers the Sunflower Lanyard service to address the challenges faced by individuals with conditions that are not easily noticeable, such as autism, dementia, anxiety disorder, speech difficulties, reading difficulties, and vision impairments. These conditions can create hardships both during flights and within the airport environment.

To enhance the travel experience for their passengers, Turkish Airlines has introduced the Sunflower Lanyard service. When ground services personnel and cabin crew members spot a passenger wearing the sunflower lanyard, they immediately recognize that the individual may require additional assistance, support, or extra time during various processes.

Passengers can obtain the sunflower lanyard free of charge from the Assisted Check-in Counter at Istanbul Airport, without the need to provide proof of their condition. The lanyard can be utilized throughout their travels, and it remains valid for future trips as well as at locations where the Sunflower Lanyard service is applicable. Turkish Airlines is committed to ensuring a more inclusive and accommodating travel experience for all its passengers. For more details, you can call 1-844-414-9223 at any moment of the day as we are available 24/7.

Also, Read How Does Seat Selection on American Airlines?


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